In the rapidly changing Telecom’s Service’s market operational efficiency is key to maintaining competitiveness.
We have a deep understanding of the Carrier & Services Provider environment and the B-OSS eco system. We have designed and developed many Carrier Class solutions both directly and on behalf of our customers and partners. We understand the business critical nature of these systems and their importance for the smooth running of a CSP's business.
We support Carriers / Service Providers in the following ways:
The goal of the project was to provide a custom integrated Business Support System to predict and minimize penalties for customer orders and faults received from Other Licensed Operators (OLOs) under defined Service Level Agreements.
Systems Developed: Service Management (fulfilment, assurance, usage) Test & Measurement, Order Tracking & Management, Customer Fault Tracking, Trouble Ticketing, Customer Network Management, Performance Monitoring, Multi-vendor NMS, OSS Interfaces (MTOSI, Custom), OSS Integration.
We have hands-on experience with a wide range of technology frameworks (Amartus owned & third-party), platforms, protocol stacks, relational databases & application servers (open-source & commercial). We are active members of leading standards bodies including the Tele Management Forum (TMF) and Metro Ethernet Forum (MEF). We have established partnerships with leading software vendors including Oracle® and Microsoft®