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Call our European HQ:

+353 1 9382219

Call our US HQ:

+1 8754425

Communication Service Providers

In the rapidly changing Telecom’s Service’s market operational efficiency is key to maintaining competitiveness.

A major factor in achieving operational efficiency is robust, flexible and integrated service delivery. Amartus has a proven track record developing & integrating carrier class OSS & Management systems that enable leading Communication Service Providers to achieve those efficiencies. 

We have a deep understanding of the Carrier & Services Provider environment and the B-OSS eco system. We have designed and developed many Carrier Class solutions both directly and on behalf of our customers and partners. We understand the business critical nature of these systems and their importance for the smooth running of a CSP's business.

We support Carriers / Service Providers in the following ways:

  • Tailored next generation Service Management solutions
  • Custom OSS & Management solutions that automate key business processes for management and delivery of services built on best of breed platforms
  • Software Systems Integration, linking key systems to ensure smooth information flow for the business

Project Experience:

Development of a Next Generation OSS Service Manager supporting MEF Carrier Ethernet Services with full life-cycle coverage including design, deployment and operation for those services.

Co-development with a partner company to develop a custom BSS solution designed to manage and track new service turn-up & fault order requests at a leading European Service Provider.

Customisation, integration & deployment of an MPLS network test /monitoring solution for leading European Service Providers on behalf of a key client.


Other services:Equipment Vendors | Network Solution Vendors

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SLA Tracking & Management System

The goal of the project was to provide a custom integrated Business Support System to predict and minimize penalties for customer orders and faults received from Other Licensed Operators (OLOs) under defined Service Level Agreements.

Our ExpertiseOur Expertise

Solution Expertise

Systems Developed: Service Management (fulfilment, assurance, usage) Test & Measurement, Order Tracking & Management, Customer Fault Tracking, Trouble Ticketing, Customer Network Management, Performance Monitoring, Multi-vendor NMS, OSS Interfaces (MTOSI, Custom), OSS Integration.

Technology Expertise

We have hands-on experience with a wide range of technology frameworks (Amartus owned & third-party), platforms, protocol stacks, relational databases & application servers (open-source & commercial). We are active members of leading standards bodies including the Tele Management Forum (TMF) and Metro Ethernet Forum (MEF). We have established partnerships with leading software vendors including Oracle® and Microsoft®

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